Frequently Asked Questions

How do I cancel my subscription?

Login to your account. Select your profile in the top right hand corner. Select, “Billing,” then select “Manage Subscription” and then, select “Cancel Current Plan.”

What’s your cancellation policy? How do I cancel my subscription?

You can cancel at any time on your account page by clicking the “Manage Subscription” button on your account page. Did you forget to cancel in time? You can request a refund for your previous month’s within 7 days of your last charge. For refunds, you must email us from your account’s email with a brief explanation.

Is there a free trial?

Yes all BNB Calc memberships include a one-time free 7 day trial. We want to make sure you enjoy the product, before your membership begins.

What’s your cancellation policy? How do I cancel my subscription?

You can cancel at any time on your account page by clicking the “Manage Subscription” button on your account page. Did you forget to cancel in time? You can request a refund for your previous month’s within 7 days of your last charge. For refunds, you must email us from your account’s email with a brief explanation.

Can you help me evaluate properties?

Join our members facebook group for help evaluating properties and questions about a listing you’re thinking of buying. We will share our opinions- but they are opinions based on our experience, not financial advice. Play at your own risk.

Where can I request new features or report bugs?

Please report them on our chat or by emailing hello@bnbcalc.com

Do you have features specific for realtors?

BNB Calc is planning to support a spreadsheet upload / Zapier integration, branded realtor pages, and more.

Is the data reliable? Where does the data come from?

BNB Calc uses Airdna and Airbtics, leading providers of Airbnb data, for revenue data, and a variety of other sources for mortgage/tax/property information. The data provides an estimate based on historical performance of comparable properties, but may not account for factors such as quality of your property, waterfront location, and other amenities. Additionally, BNBCalc uses data from VRBO, Airbnb, Zillow, certain MLSs, Rentometer, and various other data sources.

Where can I find information on an STR loan?

You can contact our loan partner brian.m.bockholdt@huntington.com for your loan inquiries. Brian is a top 1% originator nationally, an expert in his field with a focus on STR lending and a STR enthusiast just like you.

Do you sell team/group licenses?

Contact us for more information on a team/group license.

Want to know if a property will be a profitable STR investment?

Doing research on STR properties can be an extremely tedious task, Bnbcalc.com takes care of the heavy lifting. Figure out how much profit a potential Airbnb property can make based on accurate market data. Just enter an address.

The operating expense numbers are off. How can I adjust them?

BNBCalc uses very general numbers to calculate expenses. You can refine these calculations by inputting your exact numbers. Simply click on the edit icon to the right of the numbers you would like to edit. You can then edit the numbers you wish to adjust. Make sure you select “apply” after you are done.

The revenue numbers are off. How can I adjust them?

BNBCalc uses the median number of the nearby comparable properties to calculate revenue. You can refine these calculations by inputting your own projections. Simply click on the numbers you would like to edit - either occupancy rate or nightly rate. You can then edit the numbers you wish to adjust. Changing either of these numbers will change your revenue projections.

The mortgage rate and numbers are off. How can I adjust them?

BNBCalc uses current interest rates to calculate mortgage costs. You can refine these calculations by inputting your exact numbers. Simply click on the edit icon to the right of the numbers you would like to edit. You can then edit the numbers you wish to adjust. Make sure you select “apply” after you are done.

How do I change my down payment numbers?

BNBCalc defaults to a 20% down payment. You can refine your calculation by inputting your exact down payment and interest rate. Simply click on the edit icon to the right of the numbers you would like to edit. You can then edit the numbers you wish to adjust. Make sure you select “apply” after you are done.

I own a property outright. How do I remove the mortgage as an expense?

First, enter your purchase price. Next, go to the “Cash Investment” section and make sure your down payment reflects 100% of the purchase price. This will remove mortgage and interest as an expense.

Can I adjust closing costs and renovation cost?

Yes, BNBCalc uses very general numbers to calculate expenses. You can refine these calculations by inputting your exact numbers. Simply click on the edit icon to the right of the numbers you would like to edit. You can then edit the numbers you wish to adjust. Make sure you select “apply” after you are done.

Why is a comparable link broken?

Occasionally, Airbnb listings are removed or changed. Our system refreshes listings periodically, so occasionally we will use a comparable property that is no longer listed. No need to worry, this property will be removed on the next refresh.

Why are there no comparable properties in my analysis?

Occasionally, we can’t find any suitable comparable properties. This is usually due to the property being located in a rural or remote area. In the event no comparable properties can be located, we will use proprietary algorithms to project the property rental income potential.